App and Publisher
- App name: FieldTrack
- In-app/internal reference: FieldTech
- Publisher / developer entity: Ikehai
- Android package: com.d8ydev.fieldtech
- Privacy contact: d8ydev@gmail.com
Information We Collect
When you use FieldTrack, we may collect or process the following categories of information:
- Authentication data, including your phone number and one-time passcode verification status.
- Job-related data assigned to you, such as service details, property or worksite address information, status, and work notes.
- Content you create in the app, including technician notes and before-and-after job photos.
- Device and technical information needed to operate the app, such as app version, device type, error logs, and diagnostic information.
- Local app storage data required to keep you signed in and manage in-progress uploads.
FieldTrack requests access to your camera and photo library so you can capture or attach job photos. The app does not ask for precise device location in order to provide its core functionality.
How We Use Information
- Authenticate users and confirm technician access by phone-based verification.
- Display assigned jobs and related work details.
- Upload and store job photos and notes as part of work documentation.
- Track job progress from assignment through completion.
- Maintain app performance, troubleshoot issues, and protect the security of the service.
- Comply with legal obligations and enforce our terms or operational requirements.
Data Retention
We retain information for as long as reasonably necessary to provide FieldTrack, maintain business records, support job documentation, resolve disputes, enforce agreements, and meet legal obligations. Retention periods vary based on the type of information and operational needs.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices and Rights
Depending on your location, you may have rights to request access to, correction of, deletion of, or export of your personal information. You may also be able to control camera and photo permissions through your device settings.
To make a privacy request or ask a question about this policy, contact us using the email below.
Children's Privacy
FieldTrack is intended for business and field technician use and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the "Last updated" date above.
Contact
For privacy questions or requests regarding FieldTrack, contact Ikehai at d8ydev@gmail.com.